Privacy Policy

Effective date: April 21, 2026

Introduction

Tom Jannace Roofing, Inc. ("we", "us", "our") operates https://tomjannaceroofing.com (the "Site"). This Privacy Policy explains how we collect, use, and safeguard personal information when you visit the Site or contact us about residential roofing services in Suffolk County, NY.

Information we collect

• Contact information you provide when requesting a free roof inspection — name, phone number, email address, property address, and any project details you share.
• Usage data automatically collected when you visit the Site — IP address, browser type, pages viewed, referring URL, and timestamp. This is collected via Google Analytics 4 (GA4) for the sole purpose of understanding site performance.
• Cookies — our site uses essential cookies to operate and analytics cookies via GA4. You can disable non-essential cookies in your browser at any time.

How we use information

• To respond to your inspection or estimate request and schedule work.
• To communicate about your project, follow up on estimates, and (with your consent) share service reminders or seasonal maintenance tips.
• To improve the Site, measure marketing effectiveness, and prevent abuse.
• To comply with legal obligations, including tax, accounting, and warranty records.

Information sharing

We do not sell your personal information. We share information only with service providers strictly necessary to deliver our service — for example, the form processor (Resend) that routes your inspection request to our office, Google Analytics for site measurement, and insurance carriers when you authorize us to assist with a claim. All such providers are bound by confidentiality obligations.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing communications at any time. To exercise these rights, email or call our office at (631) 751-4734.

Data retention

We keep inspection and customer records for the duration of our warranty period plus any period required by New York state law. Analytics data is retained for the default GA4 retention window (14 months).

Children's privacy

The Site is not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will delete it.

Security

We use industry-standard measures to protect personal information in transit (HTTPS) and at rest. No system is perfectly secure, but we take data protection seriously.

Changes to this policy

We may update this Privacy Policy as our practices evolve or as required by law. The "Effective date" at the top indicates the most recent revision.

Contact